ze777 Privacy Policy

1. Who We Are

ze777 ("ze777", "we", "us", "the Platform") operates the online casino and sports betting platform accessible at ze777.biz. ze777 acts as the data controller in respect of personal information collected from users ("you", "User", "Player") who register accounts, make deposits, place bets, or otherwise interact with the platform.

This Privacy Policy applies to all personal data collected through ze777.biz, including data provided during account registration, during the course of gameplay, during payment transactions, and through any correspondence with ze777's customer support team. It applies to users in Pakistan and all other jurisdictions where ze777 is accessible.

2. Data We Collect

ze777 collects personal data in two primary ways: data you provide directly, and data collected automatically through your use of the platform.

Data you provide directly:

• Registration data: full name, date of birth, email address, username, and password (stored in encrypted form).
• Identity verification (KYC) data: scanned or photographed copies of government-issued identification documents such as Pakistan CNIC, passport, or driving licence; selfie photographs for liveness verification where required.
• Payment data: details associated with your preferred payment method, including JazzCash or Easypaisa mobile numbers, bank account information for HBL, UBL, Meezan Bank, or Bank Alfalah transfers, and card details for Visa or Mastercard transactions.
• Communications data: the content of messages sent to ze777 via live chat, email to [email protected], or any other support channel.
• Responsible gaming preferences: deposit limits, session time limits, loss limits, and self-exclusion requests.

Data collected automatically:

• Technical data: IP address, device type and model, operating system, browser type and version, screen resolution.
• Usage data: pages viewed, games played, betting history, session duration, login timestamps, deposit and withdrawal transaction history.
• Cookie data: session identifiers, preference cookies, and analytics identifiers as described in Section 6.
• Geolocation data: approximate geographic location derived from IP address, used to verify jurisdictional eligibility.

3. How We Use Your Data

ze777 uses the personal data it collects for the following purposes:

• Account management: to create, maintain, and secure your ze777 account; to verify your identity at registration and when processing withdrawals.
• Service delivery: to process deposits and withdrawals via JazzCash, Easypaisa, bank transfer, and card; to make games, betting markets, and promotions available to you; to apply bonuses and track wagering progress.
• Legal compliance: to comply with anti-money laundering (AML) obligations; to conduct KYC verification; to maintain transaction records required by applicable regulations; to respond to lawful requests from regulatory authorities.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, bonus abuse, multiple account creation, and other prohibited conduct.
• Responsible gaming: to monitor gaming patterns that may indicate problem gambling behaviour; to enforce deposit limits, session controls, and self-exclusion requests.
• Customer support: to respond to queries, complaints, and disputes submitted to ze777's support team.
• Platform improvement: to analyse anonymised usage patterns and identify areas where the ze777 platform can be improved for Pakistani users.
• Marketing communications: to send promotional emails or notifications about ze777 offers, provided you have consented to receive them. You may opt out at any time.

4. Legal Basis for Processing

ze777 processes personal data on the following legal grounds:

• Contractual necessity: processing required to perform the service agreement between ze777 and registered users — including account creation, payment processing, and game access.
• Legal obligation: processing required to comply with applicable laws, including AML regulations, KYC requirements, and data retention obligations.
• Legitimate interests: processing carried out in ze777's legitimate interests, including fraud prevention, platform security, and improving the user experience — provided these interests are not overridden by your rights.
• Consent: processing based on your specific, informed consent — such as the sending of marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5. Payment Data & Pakistani Payment Methods

ze777 processes payment transactions in PKR using JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and USDT TRC20. Payment processing is handled by ze777's integrated payment service providers, each of whom operates under their own terms and privacy practices.

ze777 does not store full card numbers or mobile banking PINs. Payment data transmitted to ze777's processors is encrypted in transit and at rest. JazzCash and Easypaisa mobile numbers used for transactions are stored only to facilitate transaction reconciliation and to support withdrawal requests to the same method used for deposit, in accordance with ze777's anti-money laundering policy.

Minimum deposit and withdrawal amounts are Rs 200 and Rs 500 respectively. All transaction records are retained for a period consistent with applicable financial regulatory requirements.

6. Cookies & Tracking Technologies

ze777 uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and analyse platform usage. The categories of cookies used include:

• Essential cookies: required for the platform to function. These include session authentication cookies that keep you logged in to your ze777 account and security tokens. These cannot be disabled without impairing platform functionality.
• Preference cookies: used to remember settings such as language preference and responsible gaming tool configurations.
• Analytics cookies: used to collect anonymised data about how users interact with ze777, including pages visited and time spent on each section. This data is used to improve the platform and is not linked to individual identities.
• Marketing cookies: used only where you have consented to receive personalised promotions. These may be used to present relevant ze777 offers based on your platform activity.

You may control cookie preferences through your browser settings. Disabling essential cookies will impair your ability to use ze777.

7. Third-Party Data Sharing

ze777 does not sell your personal data. Data is shared with third parties only in the following circumstances and only to the extent necessary:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and USDT processing partners receive the minimum payment data required to execute your transactions.
• KYC and identity verification providers: third-party services used to verify identity documents and confirm age and address information during the verification process.
• Game software providers: providers such as Evolution Gaming, Pragmatic Play, and NetEnt may receive anonymised session identifiers to deliver game content. They do not receive your name, payment details, or contact information.
• Regulatory and law enforcement authorities: ze777 may be required by law to disclose personal data to regulatory bodies, tax authorities, or law enforcement agencies. ze777 will notify you of such disclosure where legally permitted to do so.
• Fraud prevention services: anonymised or pseudonymised data may be shared with industry fraud prevention networks to identify and block prohibited activity.

All third-party data processors used by ze777 are contractually bound to process personal data only in accordance with ze777's instructions and applicable data protection standards.

8. Data Security

ze777 implements technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• SSL/TLS encryption for all data in transit between user devices and ze777 servers.
• Cryptographic hashing of account passwords — ze777 does not store passwords in plain text.
• Access controls limiting internal access to personal data to staff with a legitimate operational need.
• Regular security audits and vulnerability assessments of platform infrastructure.
• Automated anomaly detection on login sessions to identify and flag unusual access patterns.

While ze777 takes reasonable steps to protect your data, no internet-based platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights, ze777 will notify affected users and relevant authorities in a timely manner.

9. Data Retention

ze777 retains personal data for as long as your account is active and for a defined period after account closure, as required by applicable financial, anti-money laundering, and gaming regulatory obligations. In general:

• Account and identity data is retained for a minimum of five years following account closure, in accordance with standard AML record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction.
• Customer support communications are retained for two years from the date of the interaction.
• Marketing preference data is deleted within 90 days of your withdrawal of consent.
• Data processed solely on the basis of consent that is subsequently withdrawn is deleted promptly, unless retention is required by a separate legal obligation.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by ze777:

• Right of access: you may request a copy of the personal data ze777 holds about you.
• Right to rectification: you may request correction of inaccurate or incomplete personal data.
• Right to erasure: you may request deletion of your personal data where ze777 has no overriding legal obligation to retain it.
• Right to restrict processing: you may request that ze777 restrict the processing of your personal data in certain circumstances, such as while the accuracy of data is disputed.
• Right to object: you may object to processing carried out on the basis of legitimate interests or for direct marketing purposes.
• Right to withdraw consent: where processing is based on your consent, you may withdraw it at any time without affecting prior lawful processing.

To exercise any of these rights, contact ze777 via live chat or by email at [email protected]. Requests will be acknowledged promptly and acted upon within a reasonable timeframe.

11. Children's Privacy

ze777 is strictly an adult platform. 18+ Registration and use of ze777 is prohibited for persons under the age of 18. ze777 does not knowingly collect personal data from minors. If ze777 becomes aware that personal data has been collected from a person under the age of 18, that account will be immediately closed and all associated data deleted. If you believe a minor has registered an account at ze777, please contact the support team immediately.

12. Policy Updates

ze777 reserves the right to update this Privacy Policy at any time. Where material changes are made, ze777 will notify registered users via email or an on-platform notification prior to the changes taking effect. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of ze777 following any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with changes to this policy, you should cease using ze777 and may request account closure.

13. Contact Us

For privacy-related enquiries, data subject requests, or complaints regarding ze777's handling of your personal data, please contact us via:

• Live Chat: available 24/7 inside your ze777 account — the fastest way to reach the team.
• Email: [email protected] — response within 4 hours. Please note this is a plain text address and is not a clickable link.

ze777's support team responds in English and is available around the clock to assist Pakistani players with any privacy concern or data request.